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How to Place a Catering Order Online
With CaterTrax online ordering, you can place a Catering order any time, on any device.
| Follow the steps below for a quick and easy way to manage your Catering orders. With an online account, you gain access to place and modify Catering orders. |
Get Started
To start, visit your CaterTrax website.
1. Click ACCOUNT SIGN IN/REGISTER in the top right corner of the homepage.
2. Existing users, enter your registered Last Name, Email, and Password, then click Sign In. (Figure 1)
3. New users, click Need an Account? and complete the necessary fields and click Continue. (Figure 2)
Create a New Order
Make sure you are logged into your account.
1. Choose your Catering menu from the listed selections.
2. Browse the menu and select the item(s) you want to order; Items will be organized by categories. (Figure 3)
Order Check Out
3. For each item, fill in item quantities along with any additional choices and click Add to Cart. (Figure 4)
4. Once all items have been added to your cart, click on Check Out in the cart. (Figure 5)
5. Review the order on Step 1 and click Continue. (Figure 6)
6. Select a date and time for the order on Step 2, and complete the applicable Pickup or Delivery information. (Figure 7)
7. Review Order Summary on Step 3 and, if correct, click Continue. (Figure 8)
8. Step 4 will have you Select your Payment Method, complete the required details, and click Place Your Order. (Figure 9)
Modifying Existing Orders
Make sure you are logged into your account.
1. Access the Account located at the top right corner of the page.
2. Click on Manage and Repeat Orders or View All Account Options. (Figure 10)
3. To quickly Repeat an order, click on the Repeat Order icon under the Actions column, adding all existing items from the previous items to your cart to begin Step 1 of the check out process. (Figure 11)
4. To make changes to an upcoming order, click the Request Change icon under the Actions column.
4a. Make changes to the necessary fields, then click Submit Changes. (Figure 12)
*All requested changes and notations will be displayed in the Order Tracking section of the order.